Edgar Bronfman, CEO of the Warner Music Group, has publicly framed the music industry’s failure to accommodate file-sharing as an ‘inadvertent’ war on consumers. I’m left wondering how you can file a series of lawsuits inadvertently. ‘We expected our business would remain blissfully unaffected even as the world of interactivity, constant connection and file sharing was exploding … By … moving at a glacial pace, we inadvertently went to war with consumers by denying them what they wanted and could otherwise find and as a result of course, consumers won.
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